We’re James & Katie Freund — and we work inside the experience, not around it.
We work with outdoor outfitters and experience-based businesses to quietly clean up the parts of the operation that tend to get messy — booking, communication, documentation, and follow-through.
Our background is in photography and videography, but what we noticed early on was this:
Most great trips don’t fall apart because of the experience — they fall apart around it.
Too many emails.
Scattered waivers.
Last-minute questions.
Assets delivered late or not at all.
So we focus on building simple systems that make the season run smoother — with optional media support integrated where it actually makes sense.
The goal isn’t more content or more tools.
It’s fewer loose ends, less reactive work, and a client experience that feels intentional from first contact to follow-up.